Privacy Policy

Who we are

MSW is operated by MB „Future Clay“.

For privacy questions, contact us at news@musicservices.world.

What data we collect

• Account data: email address, password hash, account type, language preference.
• Profile data: name or organization, sector, bio, location, contact details, links, photos.
• Content you publish: events, job posts, marketplace listings, lost/stolen instrument reports, boosts.
• Newsletter subscriptions: email address and selected categories.
• Category invitations sent or received through MSW.
• Analytics data: anonymous page views, referrer, language, country (no precise location).
• Uploaded images and media you attach to your profile, listings or reports.

Why we process your data

• To create and operate your account (contract).
• To publish the content you submit (contract).
• To send transactional and newsletter emails you opted in to (consent).
• To moderate content, prevent abuse and protect users (legitimate interest).
• To comply with legal obligations (legal obligation).

Who we share data with

• Hosting and backend infrastructure provider.
• Email delivery provider (Resend) for transactional and newsletter emails.
• Google Maps for displaying locations you choose to publish.
• Payment or bank-transfer handlers when you purchase a boost.
• Legal authorities when required by law.

Data retention

Account and profile data are kept while your account is active. Published content remains until you delete it or your account. Newsletter subscriptions are kept until you unsubscribe. Analytics events are retained in aggregated form.

Your GDPR rights

• Access the personal data we hold about you.
• Correct inaccurate data or complete incomplete data.
• Request deletion of your account and data.
• Restrict or object to certain processing.
• Receive your data in a portable format.
• Withdraw consent at any time.

Deletion, correction and unsubscribe

To request deletion or correction, email news@musicservices.world. To unsubscribe from the newsletter, use the link in any newsletter email or contact us directly.

Right to lodge a complaint

You have the right to lodge a complaint with the Lithuanian State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija, vdai.lrv.lt).